Our Services
We offer three basic services, each with options designed so that, whatever your needs, your tech will. Just. Work.
The services include:
Repair My Site
Emergency Fix
Something on your site is broken and you need it fixed, stat! Stop, drop, roll, and get the help you need.
$150 for initial assessment and simple fix. Additional hourly rate applies to complex issues.
Site Clean Up
Your site is running slower than it used to, or it’s not functioning as well as you’d like. Or it’s been *mumble* amount of time since it got some dedicated TLC.
Get an in-depth assessment of your site for $345 and a report with tailored recommendations and an estimate for making your site squeaky clean.
The assessment covers:
- Basic site health
- Core functionality
- Site speed
- Security
No matter how long it’s been since your site last had a spring-cleaning, now is the perfect time to get it done, and get some help doing it!
Over at HollysWritingClasses.com, after a grueling move from abandonware to Lifter LMS, my team and I found ourselves with no way to give immediate, full access to 6,800 students who'd purchased my classes up to twenty years ago.
Thea gave us specific directions for finding not just the database we needed (one the software creators never thought to direct us to) but also gave us the specific location in the specific table that allowed us to unlock the courses for all my folks. With one click, her tip got all my students all their lessons immediately.
Maintain My Site
Get website upkeep out of your headspace. From updates and backups to security scans and site repair, your site will run smoothly with someone to stay on top of regular tasks and handle any surprises that might arise in the process.
Lite
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monthly site updates & backups
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basic site repair
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monthly security scans
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quarterly report
Basic
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semimonthly site updates & backups
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site repair & tweaks
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monthly security scans
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quarterly report
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speed scans and optimization
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replace outdated themes & plugins
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2 custom hours
Pro
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weekly site updates & backups
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site repair & tweaks
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semimonthly security scans
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advanced quarterly report
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speed scans and optimization
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replace outdated themes & plugins
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5 custom hours
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support for integrations & automations
I don't have to worry about the website backend, which I know nothing about. In the past that was always a HUGE concern.
If you don't want to have to worry about your website being updated and staying on top of things, along with having a true expert there any time you need them, it's such a huge relief and the best money you will ever spend.
Maintenance Add-ons
Free up even more of your time and brain space with add-ons to your maintenance plan.
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Hosting $25/mo
Get your site hosting off your hands. (This add-on includes a complimentary site transfer and email set up.)
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More Custom Hours $50/hr
For when you need more hours monthly than are included in your plan, or you need a one-time extra set of custom hours.
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Additional Site (1-5 pages) $50/mo
Bundle in another, small site with your maintenance plan.
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Additional Site (6-15 pages) $100/mo
Bundle in another medium site with your maintenance plan.
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Additional Site (16+ pages OR 6+ pages ecommerce site) $150/mo
Bundle in another large site with your maintenance plan.
Automate My Tech
When these situations are all too familiar…
- You’re using a lot of different services and apps to run the back end of your business. And, by a lot, you mean a LOT
- You’re constantly moving information from one service to another so they can all do their jobs
- You spend a disproportionate amount of time or money on office/admin work
- You have a number of tasks that are frequent or scheduled or boring
- At least once a day, you find yourself thinking to yourself in frustration “I’m not a machine! Why do I keep having to do this?”
…it’s time to automate.
Get those services and apps talking to each other without you (or your assistant) having to act as a go-between, cut down on office overhead, and regain the time and mental space to do what you love.
In sum, get your technology working for you.
What the Process Looks Like
Getting your automation project from dream to reality takes a few steps designed to make sure the end result is created not only efficiently, but also custom-fitted to your exact needs. It’s fun, too. 😄
- Initial consult: We have an initial 30 min video call to discuss what you’re needing and determine whether we’d be a good fit for the project.
- Scoping sessions: If the project is a large one, we then have some scoping calls to create a detailed plan of action.
- Deliverables: You choose the deliverables that best fit your current needs and budget.
- Creation and sign off: We create your new automation, meeting with you regularly to show progress and get sign off on deliverables.
- Peace of mind: You get the finished project, training videos (if applicable), and the peace of knowing your systems have got your back.
Not sure if what you want can be automated? Contact us and we can help you figure out if automation will work for you!
Hooking up different web services is not as easy as those tech articles would have you think. Thank goodness for Thea! Instead of spending hours in angry tears, troubleshooting and tweaking, I say to Thea (my fairy techmother) "It would be awesome if..." and bippity boppity, she makes it happen.
If anything technical is working on the back end of my business, she probably had a hand in it, and she makes it look easy. We've used Airtable, Zapier, Xero, Meistertask, Trello, Gravity Forms, Stripe, Freshdesk, and many others I've probably forgotten because I Don't. Have. To. Deal with it. Enough said.
